Refund and Cancellation Policy
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at setuprakashan@gmail with details of the product and the defect. You can send the item you consider defective to:
SETU PRAKASHAN PVT.LTD.
SHIPRA SRISHTI, AHINSA KHAND 1,
UP – 201014
If you want to cancel your order then you can cancel the project within 1 hours. When cancellation is done from your side then we will approve from our panel and your refund will get initiated within 48 hours. The amount will get reflect in your account within 5 working hours.
Upon receipt of the returned product, we will fully examine it and notify you via E-mail, within 7 days, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the cost of shipping. Original method of payment. Your refund/replacement will be initiated within 48 hours and you will receive the refund in same mode as you have paid.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include